Privacy Policy

We, our, and us, when used in this notice, mean Virginia Partners Bank. This is our privacy notice for our customers. When we use the words “you” and “your” we mean the following types of customers:

Our consumer customers who have a continuing relationship by purchasing or holding financial products or services such as a(n):

• Deposit account
• Loan account
• Safe deposit box
• Self-directed Individual Retirement Account

We will tell you the sources of the information we collect about you. We will tell you what measures we take to secure that information.

We first define some terms.

Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter, we will use the term “information” to mean nonpublic personal information as defined in this section.

An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.

A nonaffiliated third party is a person we do not employ or a company that is not an affiliate of ours. This is also known as nonaffiliated third party, or simply, an “other party.”

The Information We Collect

We collect information about you from the following sources:

• Information you give us on applications or other forms
• Information about your transactions with us
• Information about your transactions with other parties
• Information from a consumer reporting agency
• Information we receive as a result of verifying customer information

Information We Disclose About You

We do NOT disclose any information about you to anyone, except as permitted by law. Examples of this might include disclosures necessary to service your account or prevent unauthorized transactions.

The Confidentiality, Security, and Integrity of Your Information

We restrict access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to protect this information.

Information About Former Customers

We do not disclose information about former customers, except as permitted by law.

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Security Statement

Virginia Partners Bank is pleased to offer financial services to customers via the Internet. The Bank understands and shares the concern that customers may have regarding security and privacy on the Internet and is committed to protection of customer information.

Virginia Partners Bank does not collect personal identifying information about visitors to our Web site. Customers may wish to communicate with us by e-mail. We treat information submitted to us by e-mail as confidential and use it only for appropriate business purposes. However, e-mail communications may not be entirely secure from interception. As such, the Bank requests that you avoid sending nonpublic personal or other confidential information. As an alternative, please consider calling us at (540) 899-BANK (2265) or write to us at: Virginia Partners Bank, P.O. Box 8029, Fredericksburg, VA 22404-8029.

We use a combination of access, authentication, and encryption to create a secure and confidential PC banking environment and to ensure that information submitted online remains confidential. The bank is committed to providing the highest level of protection.

For additional security, we recommend the following rules to protect yourself:

1. Terminate your browser session before leaving the computer;
2. Never disclose your User ID or Password to anyone. We will never send you an e-mail asking for your User ID or Password;
3. Memorize your User ID or Password, don't write them down;
4. Change your password frequently; Avoid using birth dates, names, or other easily guessed letters or numbers;
5. Avoid using e-mail to send us sensitive information (such as social security numbers, account numbers, etc.).
6. Be careful when responding to e-mails that look like they are from us, a regulator or an auditor. Many thieves or hackers will send you an e-mail that will ask you to click on a link that takes you to a web site (or pop-up window) where you will be asked to "confirm," "verify," "update" or otherwise provide sensitive information (such as your account number, password, PIN, or social security number). We will never send you an email that asks you to verify an account number, PIN or social security number.

Our website has links to other web sites. When you go to another site, you are subject to the privacy and security policies of that site. Virginia Partners Bank cannot attest to the accuracy of information provided there. Linking to a web site does not constitute an endorsement by the bank, or any of its employees, of the sponsors of the site or the products presented on the site.

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US Patriot Act

Important Information About Procedures for Opening a New Account

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.

What this means to you

When you open an account, we will ask you for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.

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